Chef Bans Rich Diners for “Disrespecting” Server in a Scathing Email – And Gives Her the Entire $1200 Bill
“I just think we should start calling out rich people who think they can treat people like crap.”
Anyone who has ever worked in the service industry knows how challenging it can be. Because, people.
And while most people give service workers the respect they undoubtedly deserve, there are always the entitled few who think that money trumps basic human decency.
Tired of toxic customers mistreating his staff, one chef decided to take a stand. And all we can say is, “BRAVO.”
Chef Roasts Rude Customers in Epic Tweet
After witnessing a group of six entitled businessmen repeatedly disrespect his employee Lily, Lee Skeet, who works as a chef at Cora, in Cardiff, U.K., knew he couldn’t just stand idly by.
Despite the fact that the group had just racked up the largest bill in the restaurant’s history, Skeet was so appalled by their behavior that he wrote the head of the party a scathing email, banning them for life.
And then he tweeted about it (or more accurately, X’d about it).
Captioning a screenshot of his salty smackdown, Skeet, who famously trained under Gordon Ramsey, wrote, “I’m not clout chasing or looking for likes. I just think we should start calling out rich people who think they can treat people like crap.”
In the letter attached, Skeet first thanks the unnamed diner for choosing his restaurant. Then he goes in for the kill.
“Dear xxxxxxx, I wanted to firstly thank you for choosing my restaurant for your meal tonight, and I understand you had the biggest bill we’ve ever had on one table here. Unfortunately throughout the evening, I was made aware that your party’s behavior was inappropriate towards Lily, who runs front-of-house,” the email read.
“She has told me that as a 22-year-old-girl she was talked down to, disrespected, and touched unwantedly by members of your group.”
In an interview with Wales Online, Lily shared that she was reduced to tears after being humiliated and degraded for three hours while serving the party a seven-course meal.
Skeet goes on to explain that as the dad of a daughter, he was absolutely heartbroken for Lily and the emotional toll it took on her.
“I have spent the last hour having conversations with her that break my heart, make me feel like a s**t employer and a terrible dad having my own daughter,” Skeet wrote.
What the Chef Decided to Do Next
Originally, Skeet planned to just refund the group their hefty $1200 bill, minus a $100 tip for Lily — a tip they initially failed to give her. Because demeaning her wasn’t enough apparently, they then added salt to the wound and didn’t even bother to leave her a tip.
He concluded the email, “I would thank you to never come back to my restaurant. Lily means a lot more to me than money. I also think you should assess the people you surround yourself with.”
However, hours later, Skeet had a change of heart. He decided to hit the patron where it hurts — right in his wallet.
He tweeted again, saying:
“On reflection I reacted too quickly and emotionally last night. Sorry I was a little bit angry and protective. I’m not going to refund the customer’s money. I’ve instead kept it and transferred to lily x.”
And if you’re currently questioning if your own work environment is toxic, this just set a whole new bar on what a healthy workplace looks like.
Having Money Doesn’t Excuse You From Being a Decent Human Being
Not surprisingly, the X-verse applauded Skeet for having Lily’s back and creating a workplace that values and protects its employees. His posts received over 150,000 likes and more than 2,000 people chimed in.
One commenter wrote, “Your response to the trouble makers is excellent. Putting morals above money is a brave and admirable thing to do. I hope Lily is ok. Much respect to you.”
Another wrote, “So happy to see an employer stand up so fiercely and unwaveringly for a member of their team. I do hope they had the good grace and respect to do as you asked. I hope Lily is okay after that dreadful experience and if I’m ever in Cardiff I will most definitely come to Cora.”
A third commenter said, “Absolutely spot on. Workers are not the plaything of the idle rich, to abuse and insult as they want. Money doesn’t buy manners and humility…it’s how you’re brought up and the values installed in you. Top man.”
Skeet’s bold stance against the mistreatment of his staff is admirable. Calling out toxic behavior and standing up for others when we see injustice or mistreatment is crucial to ensuring a positive work environment.
Everyone, no matter what position you hold, is entitled to respect, fair treatment, and dignity. These are, after all, basic human rights.
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