Harvard Study Suggests This Conversation Hack Will Lead to Meaningful Connections
We all know the all-too-awkward experience of being alone in
an elevator with someone, trying to make small-talk. Or trying to get the
conversational ball rolling on a first date. Or sitting across a manager at a
job interview dotted by uncomfortable silences. Not to mention large family get-togethers.
One key to more easily navigate, and indeed “win” such situations seems to be
surprisingly simple. Just ask questions, a recent Harvard study shows. But ask
the right ones.
Question-asking increases liking.
Harvard researches studying the impact of question asking have found a strong and direct correlation between asking questions and likeability. “When people are instructed to ask more questions, they are perceived as higher in responsiveness, an interpersonal construct that captures listening, understanding, validation, and care.” This perception and as a result, increase in likeability is spread across all types of interactions, be it professional, personal or romantic. And plenty of studies have already shown that likeability is key for getting ahead in your career.
The way to your chosen’s heart?
In It Doesn’t Hurt to Ask: Question-asking Increases Liking, the
research paper detailing the findings of five Harvard researchers, it was revealed
that people who asking questions, especially follow-up questions are more
successful at dating.
Analyzing live, face-to-face
conversations during speed-dating, results showed that speed daters who asked
more follow-up questions, were noticeably more likely to secure a second date
from their partners, than those who didn’t. The top third question askers
secured by far the most dates, because, according to the paper’s authors “follow-up questions are an easy
and effective way to keep the conversation going and show that the asker has
paid attention to what their partner has said.”
Let the right one in.
While asking questions can indeed help you come across more
likeable and make better impressions, it’s crucial to ask the right kind of
questions. The “How are you?”, “What do you do?”, “How about the weather?” type,
generalized questions will not contribute to increasing likeability. Simply put,
such questions are socially accepted as queries where no real, truthful
response is expected to be given or heard.
The researchers also found that asking too many questions
can have the opposite effect, as it can come across as intrusive, as well as
secretive. After all, if you spend all your time asking others questions, you’re
not revealing anything about yourself and so aren’t bringing anything new before
your conversational partner.
A secret power? Could be.
A surprising result revealed in It Doesn’t Hurt to Ask is that people do not know, nor do they
expect that asking questions increases liking. In very simple terms that means question-asking
is a very efficient and discreet technique you can use to increase your social
score, as people aren’t aware that they will warm quicker to someone who shows
interest in them or their knowledge by asking questions.
The power of asking questions, however, is limited. While
people asking a higher number of questions made a better impression on the
person they asked the questions of, they did not increase their likeability with
people observing the conversation. Interestingly enough, outside observers
found the people answering the most questions as the most likeable. This
suggests that this technique could be used as a strategy to help someone else
come across as more likeable.
On the other hand, being aware of the power of asking questions
could be a life saver for introverts or people living with anxiety. People who
struggle with starting and maintaining a conversation, or those whose anxiety
is triggered by new places and people can use questions, especially follow-up questions
to ease tension and awkwardness and give themselves time to find a common topic
with the person they need to get to know.
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